PRIVACY POLICY

Last updated: September 23, 2026

Midnight Cafe & Hookah Lounge respects your privacy. This policy explains how we collect, use, protect, and share personal information when you visit our website, contact us, make a reservation, register for an event, or place an online order.

  1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect your name, phone number, email address, reservation details, event registration details, order information, messages you send us, and information needed to respond to a concern.

Our website may also collect technical information, such as your IP address, browser type, device information, and pages visited, through cookies or similar technologies.

  1. HOW WE USE YOUR INFORMATION

We use personal information to:

• Respond to questions and requests
• Manage reservations and event registrations
• Process and fulfill orders
• Send confirmations and service-related updates
• Address billing questions and customer concerns
• Maintain and improve our website and services
• Meet applicable legal obligations

We use contact information for promotional messages only where we have the consent or other legal basis required to do so. You can unsubscribe from promotional emails using the link in the message or by contacting us.

  1. PAYMENTS

When you pay online, payment information may be processed by a payment service provider. We receive the information needed to confirm and manage your transaction, such as the order amount and payment status. Please refer to the payment provider’s privacy information for details about how it handles payment data.

  1. WHEN WE SHARE INFORMATION

We may share information with service providers that help us operate our website, manage reservations and orders, process payments, or communicate with customers. We provide information for those purposes only as needed.

We may also disclose information when required or permitted by law. We do not sell customer contact information.

  1. COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to support essential functions and understand how visitors use the site. You can manage cookies through your browser settings. Disabling some cookies may affect website features.

  1. HOW LONG WE KEEP INFORMATION

We keep personal information only as long as reasonably needed for the purposes described in this policy and to meet applicable legal, accounting, or recordkeeping requirements. We then delete it or make it anonymous where practical.

  1. SECURITY

We use reasonable measures to protect personal information against unauthorized access, loss, misuse, and disclosure. No website or electronic transmission can be guaranteed completely secure.

  1. YOUR PRIVACY RIGHTS

You may contact us to ask what personal information we hold about you or to request a correction. We may need to verify your identity before responding. You may also withdraw consent to a use of your information, subject to legal or contractual limits and reasonable notice.

  1. THIRD-PARTY WEBSITES

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them.

  1. CHANGES TO THIS POLICY

We may update this policy as our practices change. The “Last updated” date at the top of the page will show when it was revised.

  1. CONTACT US

For privacy questions or requests, please contact the person responsible for privacy at Midnight Cafe & Hookah Lounge:

Email: info@midnight-cafe.ca
Address: 2509 St Johns Street, Port Moody, BC V3H 2B3