Terms and Conditions
Welcome to Midnight Cafe. These Terms & Conditions apply to all guests, customers, website visitors, event attendees, reservation holders, and anyone purchasing or inquiring about products or services from Midnight Cafe.
By visiting our website, making a reservation, attending our cafe or lounge, joining an event, placing an order, submitting an inquiry, or using any of our services, you agree to these Terms & Conditions.
Business Information
Midnight Cafe
2509 St Johns St, Port Moody, BC V3H 2B3
Email: info@midnight-cafe.ca
Cafe Manager: +1 (236) 858-3417
Hookah Manager: +1 (604) 417-6563
General Use of Our Website
The content on this website is provided for general information about Midnight Cafe, our menu, services, events, reservations, catering, and hookah lounge offerings.
We try to keep all information accurate and up to date, but menus, prices, hours, events, availability, promotions, and service details may change at any time without notice.
We reserve the right to update, edit, remove, or replace any website content at our discretion.
Cafe Services
Midnight Cafe offers food, beverages, desserts, snacks, cafe service, and related hospitality services. Menu items, ingredients, pricing, portion sizes, and availability may change depending on supply, staffing, seasonality, and operational needs.
Customers are responsible for notifying our staff of any allergies, dietary restrictions, or food sensitivities before ordering. While we do our best to accommodate requests, we cannot guarantee that any item is free from allergens or cross-contact.
Reservations
Reservations may be available for cafe seating, hookah lounge seating, weekend breakfast, private gatherings, events, and other services.
A reservation request is not guaranteed until confirmed by Midnight Cafe. We reserve the right to accept, decline, modify, or cancel reservations based on availability, capacity, staffing, safety, weather, private events, or operational requirements.
Guests are expected to arrive on time. Late arrivals may result in reduced seating time, modified service, or cancellation of the reservation. We may release tables after a reasonable grace period if guests do not arrive or contact us.
For group reservations, special events, catering, or private bookings, deposits, minimum spends, cancellation policies, or additional conditions may apply.
Events
Midnight Cafe may host public events, private events, themed nights, entertainment nights, weekend events, cultural gatherings, live performances, and special experiences.
Event dates, times, performers, menus, seating arrangements, entry requirements, prices, and availability may change without notice. Event admission may be limited based on capacity and safety requirements.
Guests attending events must follow all house rules, staff instructions, age restrictions, and applicable laws. Midnight Cafe reserves the right to refuse entry or remove any guest whose behaviour is unsafe, disruptive, disrespectful, intoxicated, aggressive, or harmful to other guests, staff, performers, or the business.
Event tickets, deposits, or reservation fees may be non-refundable unless otherwise stated in writing.
Catering and Private Gatherings
Midnight Cafe may offer catering, food service, beverage service, hookah-related services where legally permitted, and event support for private gatherings.
Catering and private event requests are subject to availability, confirmation, service location, menu selection, guest count, staffing requirements, and applicable laws.
Pricing, deposits, delivery fees, setup fees, cancellation policies, and service terms will be provided when applicable. Any catering or private event booking may require advance confirmation and payment.
Customers are responsible for providing accurate event details, including date, time, location, guest count, access instructions, and any special requirements.
Hookah Lounge Service
Midnight Cafe provides hookah lounge service at our physical location, subject to all applicable federal, provincial, and municipal laws, regulations, licensing requirements, and health authority rules.
Hookah service is only available to eligible guests who meet the legal age requirements. Valid government-issued photo identification may be required. We reserve the right to refuse hookah service to anyone who cannot provide acceptable identification or who does not meet legal requirements.
Guests must use hookah products only in permitted areas and in accordance with staff instructions and applicable laws. Guests may not tamper with, misuse, move, damage, or modify hookah equipment provided by Midnight Cafe.
Midnight Cafe reserves the right to stop service or remove equipment if guests misuse equipment, act unsafely, disturb other guests, violate house rules, or fail to follow staff instructions.
Age Restrictions for Hookah and Tobacco-Related Products
Any hookah, tobacco, shisha, nicotine, vapour, or related regulated product or service is strictly subject to age restrictions and legal compliance.
Customers may be required to provide valid government-issued photo identification before receiving any age-restricted product or service.
Midnight Cafe does not sell, provide, serve, distribute, or make available age-restricted tobacco, hookah, shisha, nicotine, or vapour-related products or services to anyone under the legal age.
We reserve the right to refuse service, cancel an order, cancel a reservation, or deny entry if we cannot verify age or eligibility.
Hookah Product Inquiries and Product Availability
Midnight Cafe may receive inquiries from customers regarding hookah products, hookah accessories, shisha products, or related materials. Any availability of such products is subject to all applicable laws, business licensing requirements, tobacco retail rules, age verification requirements, tax requirements, and delivery restrictions.
Submitting an inquiry does not guarantee that a product is available, that a sale can be completed, or that delivery is permitted.
If Midnight Cafe offers any hookah-related product for sale, the sale will only be completed where legally permitted and only after any required age verification, authorization, payment, tax, and compliance requirements are satisfied.
Midnight Cafe reserves the right to refuse, cancel, or decline any hookah-related product inquiry, request, sale, or delivery at its sole discretion.
Hookah Product Delivery
Any delivery or shipment of hookah-related products, tobacco products, shisha products, vapour products, nicotine products, or regulated accessories is subject to applicable federal, provincial, municipal, and carrier requirements.
Where delivery is legally permitted, age verification may be required before delivery is completed. A valid government-issued photo ID may be required, and the name on the order may need to match the person receiving the order.
Midnight Cafe will not knowingly send, deliver, provide, or distribute age-restricted products to anyone who is under the legal age or who cannot complete required verification.
Delivery may be refused or cancelled if legal requirements, identification requirements, payment requirements, product availability, or delivery conditions are not satisfied.
Customers are responsible for ensuring that any product they purchase is used lawfully, safely, and in accordance with all applicable laws and regulations.
Customer Responsibility
Customers are responsible for using our services, products, reservations, and event bookings lawfully and respectfully.
Customers agree not to:
Use false information when making a reservation, order, or inquiry
Misrepresent their age or identity
Purchase or attempt to purchase age-restricted products for a minor
Disrupt other guests or staff
Damage property or equipment
Use our website or services for unlawful purposes
Violate any house rules, safety rules, or legal requirements
Customers may be held responsible for damage caused to Midnight Cafe property, equipment, furniture, hookah equipment, event materials, or the property of other guests.
Right to Refuse Service
Midnight Cafe reserves the right to refuse service, cancel reservations, deny entry, remove guests, cancel orders, or decline inquiries at our discretion, including but not limited to situations involving:
Failure to provide valid identification
Underage guests requesting age-restricted services
Unsafe or disrespectful behaviour
Intoxication or suspected impairment
Harassment, threats, or aggression
Property damage
Non-payment
Violation of these Terms & Conditions
Violation of applicable law
Operational, licensing, or safety concerns
Payments
Prices are listed in Canadian dollars unless otherwise stated. Applicable taxes, service charges, delivery fees, deposits, gratuities, or event charges may apply.
Payment may be required at the time of ordering, booking, reservation confirmation, event registration, or service completion.
Midnight Cafe reserves the right to change prices at any time without notice.
Cancellations, Refunds, and No-Shows
Cancellation and refund policies may vary depending on the service, reservation type, event, catering order, or product order.
Regular reservations may be cancelled or modified subject to availability and our internal policies.
Private events, catering orders, ticketed events, group bookings, special orders, and custom requests may require deposits or advance payment. These payments may be non-refundable unless otherwise agreed in writing.
No-shows or late cancellations may result in loss of deposit, cancellation fees, or refusal of future bookings.
Promotions and Special Offers
Promotions, discounts, event specials, seasonal offers, and limited-time deals may be changed, extended, limited, or cancelled at any time.
Promotions cannot be combined unless clearly stated. Midnight Cafe reserves the right to correct errors, refuse misuse of promotions, and limit offers based on availability or operational needs.
Food, Beverage, and Product Availability
All food, beverage, dessert, hookah, event, catering, and product offerings are subject to availability.
We may substitute, modify, or remove items due to supply issues, quality control, staffing, seasonal availability, equipment issues, or other operational reasons.
Photos on the website or social media are for general reference only. Actual presentation, packaging, portion size, setup, or ingredients may vary.
Health, Safety, and Conduct
Guests must follow all safety instructions, posted notices, staff directions, and applicable public health requirements.
Guests are expected to behave respectfully toward staff, other guests, performers, suppliers, and neighbours.
Midnight Cafe is not responsible for personal belongings that are lost, stolen, damaged, or left unattended.
Alcohol, Tobacco, and Regulated Products
Any alcohol, tobacco, vapour, hookah, shisha, nicotine, or other regulated product or service is subject to applicable laws, licensing requirements, and age restrictions.
Midnight Cafe will not provide regulated products or services where doing so would violate applicable law or licensing requirements.
We reserve the right to request identification, refuse service, cancel a transaction, or report unlawful activity where appropriate.
Website Content and Intellectual Property
All website content, including text, images, logos, branding, graphics, menu content, event content, and design elements, belongs to Midnight Cafe or is used with permission.
You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.
Third-Party Links and Services
Our website may include links to third-party platforms, booking systems, delivery platforms, payment processors, social media pages, maps, or event platforms.
We are not responsible for the content, policies, availability, security, or practices of third-party websites or services. Customers should review third-party terms before using those services.
Limitation of Liability
To the maximum extent permitted by law, Midnight Cafe is not liable for indirect, incidental, special, or consequential damages arising from use of our website, services, events, reservations, products, or facilities.
Nothing in these Terms & Conditions limits any rights you may have under applicable consumer protection laws.
Privacy
When you contact us, submit an inquiry, make a reservation, place an order, or join an event, we may collect information such as your name, phone number, email address, booking details, order details, and communication history.
We use this information to respond to inquiries, manage reservations, process orders, provide services, improve customer experience, and comply with legal requirements.
We do not sell customer information. Information may be shared with service providers only where needed to operate our business, process payments, manage bookings, complete delivery, or comply with the law.
Changes to These Terms
Midnight Cafe may update these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date. Continued use of our website or services after updates means you accept the revised Terms & Conditions.
Governing Law
These Terms & Conditions are governed by the laws of British Columbia and the applicable federal laws of Canada.
Any disputes will be handled in the appropriate courts or legal forums in British Columbia, unless otherwise required by law.
Contact Us
For questions about these Terms & Conditions, reservations, events, catering, cafe service, hookah service, or product inquiries, please contact us:
Midnight Cafe
2509 St Johns St, Port Moody, BC V3H 2B3
Email: info@midnight-cafe.ca
Cafe Manager: +1 (236) 858-3417
Hookah Manager: +1 (604) 417-6563